1. Before course starts
Agar aap ne admission liya hai lekin classes start nahi hui, aur aap cancel karte ho — 100% refund milega, minus payment gateway charges (agar applicable).
2. Within first 7 days of course
Agar classes start hone ke 7 din ke andar aap withdraw karte ho — 75% refund milega (administrative expenses ke liye 25% deducted).
3. Between 8 and 15 days
Classes start hone ke 8 se 15 din ke beech — 50% refund milega.
4. After 15 days
15 din ke baad koi refund nahi milega. Lekin aap course transfer kar sakte ho (details section 6 mein).
5. Non-refundable cases
- Already issued certificate — refund nahi hoga.
- Exam fees, registration fees (agar kisi third-party certification body ko pay ki gayi ho).
- Student misconduct ke wajah se termination — refund nahi.
- Student ne course attend karna band kar diya bina formal withdrawal request ke.
6. Course transfer
Agar aap course mid-way mein change karna chahte ho, hum 15 din ke andar ek baar transfer allow karte hain — subject to seat availability aur fee difference (agar koi ho).
7. Batch change / postponement
Agar aap kisi reason se batch postpone karna chahte ho, hum ek baar next batch mein shift allow karte hain — 6 mahine ke andar. Uske baad fresh enrollment lagega.
8. Refund process
Refund claim karne ke liye:
- Written application submit karein institute office mein, ya email karein alwarit20@gmail.com pe.
- Original fee receipt attach karein.
- Institute 7 working days mein application review karega.
- Approve hone pe refund 10–15 working days mein original payment method pe process hoga.
9. Refund mode
Refunds bank transfer, UPI, ya original payment method ke through diye jaate hain. Cash refund sirf ₹5,000 tak possible hai (statutory limits ke under).
10. Exceptions and discretion
Medical emergency, family tragedy ya similar exceptional cases mein AIT management discretionary refund approve kar sakti hai — proper documentation ke saath. Ye decisions final honge.
11. Contact
Refund related queries ke liye:
ALWAR INFORMATION TECHNOLOGIES
32, KNT Plaza Near Bhagat Singh Circle, Vijay Mandir Road, Opp. UIT Alwar, Rajasthan 301001
Email: alwarit20@gmail.com